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Company Profile

Mission
It is the mission of Summit Pet Product Distributors, Inc. to be recognized as the leader in quality service in the pet product distribution industry.

Vision:
To be the regional leader in pet product distribution: By creating opportunities for the employees through growth while providing an enjoyable and challenging work environment. By earning a fair return on investment. By providing quality products and services to a wide range of customers by operating with honesty, integrity, and gratitude.

Summit Pet Product Distributors, Inc. is one of the nation's largest pet product distribution companies. We distribute IAMS, Eukanuba, Blue Buffalo, Eagle Pack, Merrick, Natural Balance, Nutro, Prices and Royal Canin pet foods, as well as over 15,000 pet supply items. We service over 2,500 accounts, consisting of retail stores, veterinary clinics, farm and feed supply stores, breeders and groomers. Our home office is located in Greensboro, NC, and we have warehouse facilities located in both Greensboro and Atlanta, GA.

Summit Pet's fleet of trucks regularly delivers product to our many customers in Virginia, the Carolinas, West Virginia, Georgia, Alabama and Tennessee. We also service accounts outside of these states via UPS and common carrier.

We provide many value-added services, including a well-trained staff of inside sales people who possess extensive knowledge of IAMS pet foods, as well as our vast array of pet products. This department includes our veterinary service representatives who are committed to supporting veterinary customers.

Summit Pet also has a team of knowledgeable outside sales people who will work with you. They possess years of experience in the pet industry. Summit Pet also offers a variety of support options, ranging from rotating IAMS pet food, setting up new stores, and assisting in developing marketing plans to further the growth of your business. In addition, we run special promotions throughout the year to help spur increased sales of your products. At Summit Pet, we value our customer relationships as well as your business.

Summit Pet uses the latest technology to fill your orders and manage inventory. Our team members use wireless barcode scanners that they wear on their arms to scan each item that goes in and out of our warehouse. For smaller items that we pack into boxes to ship to our customers, we utilize table scanners and barcode printers that allow us to provide each box with a descriptive label of what is inside that box. We also provide an overall packing list letting you know where each item on your order is located. All of this technology helps us have what you want in stock when you want it, and ensures that you get exactly what you ordered and helps you significantly reduce the time it takes to put orders away after delivery. Summit wants to make your ordering experience with us as smooth as possible.

Summit Pet also holds two trade shows a year to support our independent retailers. Our Spring Customer Appreciation show takes place in Atlanta at a local hotel. Booths are set up by our manufacturers' representatives to show you their latest products and answer questions. Food, drinks and prizes are all part of the experience for the customers who attend.

In the fall, Summit Pet holds an annual Open House in Greensboro, where customers are invited to tour our warehouse and view our vast array of products. Food, entertainment, prizes, a Customer Appreciation Dinner and incredible savings are all part of this important event.